Shipping Policy

At SAZOU BOUTIQUE, we want every shopping experience to be simple, safe, and enjoyable. We carefully prepare your orders and work with our shipping partners to deliver your favorite products to your doorstep.

1. Order Processing

Orders are processed after payment has been confirmed. Please allow 1–3 business days for order processing before shipment.

Processing times may be longer during holidays, promotional events, or periods of high order volume.

2. Shipping Destinations

We ship to the destinations available at checkout. Available shipping options and delivery estimates will be displayed when you place your order.

International shipping availability may vary depending on your location.

3. Shipping Times

Delivery times depend on your location, the shipping method selected, and the shipping provider.

Estimated delivery dates, when available, are provided at checkout. Please note that delivery times are estimates and are not guaranteed.

Delays may occur due to customs clearance, weather conditions, carrier disruptions, or other circumstances beyond our control.

4. Shipping Costs

Shipping costs are calculated at checkout based on your delivery address, order details, and available shipping options.

Any free-shipping promotions will be clearly stated when applicable.

5. Order Tracking

Once your order has shipped, you may receive a shipping confirmation email containing your tracking number, when available.

Please allow some time for tracking information to update after your order has been dispatched.

6. Incorrect Shipping Addresses

Customers are responsible for providing accurate and complete shipping information at checkout.

If you notice an error in your address, please contact us as soon as possible. We cannot guarantee that address changes can be made after an order has been processed or shipped.

7. Lost, Delayed, or Damaged Packages

If your package is delayed, appears to be lost, or arrives damaged, please contact our customer support team.

We will work with the shipping carrier to investigate the issue and help determine the appropriate next steps.

8. Customs Duties and Taxes

For international orders, customs duties, import taxes, or other applicable fees may be charged by the destination country.

Unless otherwise stated at checkout, these charges are the customer's responsibility.

9. Contact Us

If you have any questions about shipping or your order, please contact us through our store's contact page.

SAZOU BOUTIQUE

Everyday Elegance, Made Simple.

Thank you for shopping with us. We appreciate your trust and look forward to serving you!